Recently we had an issue where for an employee a retro trigger got created accidentally and caused some of the finalized calendars to re-open. It completely screwed up the payroll results for the current period because we had many Positive Inputs for adjustment and the retro which caused the issue was completely undesired.
We desperately wanted to get rid of the retro pressing so we first tried with cancelling the retro trigger and ran the payroll for that employee but it didn't help as the retro was still opening. We then set the retro limit through the page hoping that the Assign Retro Limit page hoping that it won't go back beyond current calendar but that didn't help either. The retro was still processing.
We then did following to get the results we wanted to get.
We desperately wanted to get rid of the retro pressing so we first tried with cancelling the retro trigger and ran the payroll for that employee but it didn't help as the retro was still opening. We then set the retro limit through the page hoping that the Assign Retro Limit page hoping that it won't go back beyond current calendar but that didn't help either. The retro was still processing.
We then did following to get the results we wanted to get.
- Open the Payee Status page and set the process indicator flag to Cancel
- Process the payroll for the payee
- Open the Review Triggers page and cancel all the retro triggers for the payee
- Open the Payee Status page and set the process indicator flag to Uncancel
- Process the payroll for the payee again
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