Saturday, March 2, 2019

Prompt isn't fetching the elements in the Rule Package Definition in PeopleSoft Global Payroll

Have you ever encountered this issue where in the rule package definition, when you try to add desired elements you don't see them in the prompt as shown below:


as you can see the element that you have defined isn't displayed in the prompt and this is related to your Global Payroll access. For instance, in this case I defined a country specific element for GBR but in my Global Payroll profile I have access to All Countries as shown below:


To resolve the issue, just change the flag to Specific Country and also select that particular country you defined the element for i.e. GBR in this case:


Now go back to the Rule Package definition, open the page again and try adding the element. If it doesn't work then log-out/log-in and then try again.

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